I have uninstalled and reinstalled Epson Scan but still see the message "Epson scan cannot be started" when launching the software in Windows 7 or Windows Vista. What should I do?
A:
Follow these steps:
Turn off the printer.
Uninstall Epson Scan.
Restart your computer.
Open Windows Explorer (right-click , then select Explore or Open Windows Explorer).
Navigate to C:\Windows.
Locate the twain_32 folder and rename it to a different name such as twain_32_old.