Epson Artisan 725 All-in-One Printer

Selected FAQ

Q:
What should I do if the message An Error Has Occurred appears on the Artisan's display screen?
A:
Please check the following:
  • If the CD tray is in the eject position, make sure you press the CD Tray button to retract the tray to the storage position. Never push or pull the CD tray into position.

  • Turn the Artisan off and make sure paper is not jammed inside the unit.

  • Make sure the transportation lock has been removed.


    Make sure the transportation lock has been removed.


    Make sure the transportation lock has been removed.

    Store the transportation lock as shown below.


    Store the transportation lock

If you continue to see the message on your control panel after the transportation lock has been removed, your printer may require service.

Please contact Epson support when you are with your computer and printer setup. The representative will assist you with a brief telephone diagnostic to confirm the need for service




Published: February 27, 2012

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