Epson Artisan 835 All-in-One Printer

Selected FAQ

Q:
What should I do if my printout contains incorrect or garbled characters?
A:
Try the following:
  • Make sure your printer is selected in Windows.


  • If the printer is connected to a computer with a USB cable or a network with an Ethernet cable, check the following:


    • Make sure the cable meets the requirements.


    • If you're using a switch box or USB hub, connect the printer directly to your computer.


    • Turn off the product, check that the cable is securely connected, turn the printer back on, then try printing again.


    • Try using a different cable.

  • If you're printing from Windows XP or Windows Vista, clear any stalled print jobs from the Windows Spooler by following these steps:

    1. Do one of the following:

      Windows Vista:
      Click , and select Control Panel (or point to Settings and then select Control Panel). Select Printer (under Hardware and Sound) or Printers.

      Windows XP:
      Click Start, and select Control Panel (or point to Settings and then select Control Panel). Select Printers and Other Hardware (if available) and then Printers and Faxes..


    2. Right-click your printer and select Open.


    3. Right-click any stalled print jobs you see and select Cancel.
Published: August 5, 2010

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