Q: |
What should I do if I see the message Scanner Not Ready? |
A: |
Do the following:
- If your product is connected to your computer through a USB connection:
- Make sure it is turned on and securely connected to your computer or USB hub.
- Make sure it's connected to a first tier hub (the hub closest to the host computer) that has its own A/C adapter when more than one hub is connected to the computer.
- Check to make sure the product's transportation lock has been removed and placed in the storage area.
- Try restarting your computer.
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Published: August 5, 2010
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