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Epson Stylus NX625 All-in-One Printer

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Selected FAQ

Q:

What should I do if my printout has incorrect or missing colors?

A:

The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:

Make sure your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software is not set to print in grayscale.

For best results, use genuine Epson ink and paper.

The print head nozzles may need cleaning.

The ink cartridges may be old or low on ink, and you may need to replace them.

Try turning off Fix Photo in the Windows or Mac OS X 10.5/10.6 printer software.

Try changing the Gamma setting in your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software.

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the ICM (Windows) or ColorSync Mac OS X 10.4) setting.

In Mac OS X 10.5/10.6, you can select ColorSync from the Color Matching pop-up menu.

Published: August 30, 2010

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