Epson Stylus NX625 All-in-One Printer

Selected FAQ

Q:
I've installed the product's software for a wireless connection, but I cannot print. When I check the product's control panel, there is no IP assigned to the product (it's 0.0.0.0) or the IP starts with 169.254.xxx.xxx . What should I do?
A:
This problem indicates that the router (wireless network) did not communicate with the product when you installed the software. Try the following:

  1. Reset your router. You may be able to do this by turning it off and back on again, or you may need to follow a different procedure to reset it. See the documentation for your router or access point for instructions.


  2. Troubleshoot the Ethernet connection by doing the following:

    • Make sure the product is connected to the router with an Ethernet cable (one is included with your product) when you install the software.


    • Try another Ethernet cable.


    • Connect the Ethernet cable to another port on the router.


  3. Reinstall the software.
Published: August 30, 2010

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