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Epson WorkForce 840 All-in-One Printer

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Selected FAQ

Q:

What should I do if my printout has incorrect or missing colors?

A:

The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:

Make sure your Windows, Mac OS X 10.4, or Mac OS X 10.5/10.6 printer software is not set to print in grayscale.

The print head nozzles may need cleaning.

The ink cartridges may be old or low on ink, and you may need to replace them.

Try turning off Fix Photo in the Windows or Mac OS X 10.5/10.6 printer software or on the product's control panel.

Try changing the Gamma setting in your Windows, Mac OS X 10.5/10.6, or Mac OS X 10.4 printer software.

Use a color management system. Try using the ICM (Windows) or ColorSync (Mac OS X 10.4 or Mac OS X 10.5/10.6).

For best results, use genuine Epson ink and paper, and use up an ink cartridge within 6 months of opening the package.

Published: January 20, 2011

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