Epson WorkForce 840 All-in-One Printer

Selected FAQ

Q:
Why do I need to connect my answering machine directly to the printer's EXT port?
A:
You need to connect the answering machine directly so that the printer can take over the call from the answering machine when a fax is being received.

When a call or fax is received, the answering machine will answer and the printer will listen to the call. If the call is an incoming fax, the printer will recognize it and hang up the answering machine by disconnecting the EXT port. If the answering machine is in another room or a Y splitter is being used at the wall jack, the printer cannot hang up the answering machine.

Note: Make sure you set the printer to pick up on a higher number of rings than the answering machine.
Published: May 14, 2012

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