Q: |
What should I do if my printout has incorrect or missing colors? |
A: |
The problem could be due to a software setting, the product's condition, or the paper you're using. Check the following:
- Print a nozzle check pattern. If there are gaps or the pattern is faint, clean the print head.
- Epson inks, specialty papers, and printers are designed to work together. For the best results, use genuine Epson ink and paper.
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If you're printing from a computer, make sure you selected the correct Media Settings (Windows) or Printer Settings (Mac OS X) in the printer driver. Or if you're printing from an ICC-compliant application such as Adobe Photoshop, try printing using a color managed workflow.
Windows
Mac OS X
- Check the ink cartridge status. If any ink cartridge is low, you may need to replace it to improve print quality.
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Published: February 24, 2011
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