Q: |
What should I do if my printout is grainy? |
A: |
Check the following:
- If the paper you're using has a printable side (check your paper packaging for details), make sure the printable side is loaded face up. The printable side is usually brighter or whiter.
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Make sure the following settings are set correctly in the Windows or Mac OS X printer driver:
- Print Quality (Windows) or Output Resolution (Mac OS X): Try selecting a higher print quality setting.
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High Speed: Try turning this setting off.
To access this setting in Windows, select Quality Options for the Print Quality setting.
Note:
This setting controls whether the print head prints in both directions (bi-directional) or in one direction (uni-directional, from right to left). Turning this setting off to print in one direction decreases print speed but may improve print quality.
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Platen Gap: If you're printing on thicker paper, try selecting Wide for this setting by following the steps below for your operating system.
Windows: Click the Paper Config button on the Main tab, then select Wide for the Platen Gap setting.
Mac OS X: Select Advanced Media Control from the print options pop-up menu, then select Wide for the Platen Gap setting.
- Try aligning the print head.
- If you're printing a photo or a document that contains images, you may need to increase the image resolution or print the images in a smaller size (see your software documentation).
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Published: February 24, 2011
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