Q: |
What should I do if the scanning software does not operate correctly? |
A: |
Try the following:
- Make sure your computer has adequate memory and meets the system requirements for your operating system.
- Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart your scanning software.
- If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
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Published: September 21, 2011
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