Epson Artisan 837 All-in-One Printer

Selected FAQ

Q:
What should I do if my product doesn't detect my photos placed on the scanner glass when I use the reprint/restore function on the control panel?
A:
Check the following:
  • Make sure the scanner glass is clean and free of fingerprints, smudges, etc. (When cleaning the glass, spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass cleaner directly onto the scanner glass.)


  • Make sure the photos are placed on the scanner glass correctly.


  • Make sure the photos are no larger than 5 x 7 inches for one photo or 4 x 6 inches for two photos.


  • When copying two photos (up to 4 x 6 inches), place them 1/4 inch (5 mm) apart as shown on the LCD screen.
Related references
Copying Photos
Published: August 23, 2011

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