Q: |
What should I do if I see the message Scanner Not Ready? |
A: |
Do the following:
- If you're using a USB or Ethernet connection, make sure the product is turned on and securely connected to your computer or hub.
- If your product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) that has its own A/C adapter when more than one hub is connected to the computer.
- Try restarting your computer.
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Published: October 25, 2011
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