Epson WorkForce Pro WP-4020 Inkjet Printer

Selected FAQ

Q:
How do I uninstall the Epson printer?
A:
Follow the instructions below for your operating system.

Windows
  1. Turn off the product.


  2. If the product is connected with a USB or Ethernet cable, disconnect it from the product.


  3. Click Start or , and select Programs or All Programs.


  4. Select EPSON, then select your product, then select EPSON Printer Software Uninstall.

    Note:
    If you see a User Account Control window, click Yes or Continue.


  5. In the next window, select your product and click OK. Then follow the on-screen instructions.


  6. Restart your computer.


Mac OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.
  1. To download the Uninstall Center utility, visit the Drivers & Downloads page.


  2. Extract the contents of the zip file you downloaded onto your hard drive.


  3. Quit all applications currently running on your Mac.


  4. Open the Applications > Epson Software folder.


  5. Double-click the Uninstall Center icon.


  6. Select the checkbox for each software program you want to uninstall.


  7. Click Uninstall.


  8. Follow the on-screen instructions to uninstall the software.


  9. Note: If you uninstall your product's printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the (remove) icon to remove it.
Published: September 9, 2011

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