Epson WorkForce Pro WP-4020 Inkjet Printer

Follow the instructions below for your operating system.

Windows

1. Turn off the product.



2. If the product is connected with a USB or Ethernet cable, disconnect it from the product.



3. Click Start or , and select Programs or All Programs.



4. Select EPSON, then select your product, then select EPSON Printer Software Uninstall.
   
   Note:
   If you see a User Account Control window, click Yes or Continue.



5. In the next window, select your product and click OK. Then follow the on-screen instructions.



6. Restart your computer.

Mac OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

1. To download the Uninstall Center utility, visit the Drivers & Downloads page.



2. Extract the contents of the zip file you downloaded onto your hard drive.



3. Quit all applications currently running on your Mac.



4. Open the Applications > Epson Software folder.



5. Double-click the Uninstall Center icon.



6. Select the checkbox for each software program you want to uninstall.



7. Click Uninstall.



8. Follow the on-screen instructions to uninstall the software.


Note: If you uninstall your product's printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the – (remove) icon to remove it.