Q: |
How do I uninstall the Epson printer and Epson Scan software? |
A: |
Follow the instructions below for your operating system.
Windows
- Turn off the product.
- Disconnect any interface cables.
- Click Start or
, and select All Programs or Programs.
-
Select EPSON, then select your product, then select EPSON Printer Software Uninstall.
Note:
If you see a User Account Control window, click Yes or Continue.
- In the next window, select your product and click OK. Then follow the on-screen instructions.
- Open the Windows Control Panel utility.
- Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
- Windows 7 or Windows Vista: Select Programs and Features (In Classic view, select Programs and then click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
- Windows XP: Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.
- Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
- Windows 7 or Windows Vista: Select Epson Scan and click Uninstall/Change.
- Windows XP: Select Epson Scan and click Change/Remove.
- Restart your computer, then see the Start Here sheet to reinstall your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
- To download the Uninstall Center utility, visit the Epson download site (U.S. downloads or Canadian downloads).
- Extract the contents of the zip file you downloaded onto your hard drive.
- Quit all applications currently running on your Mac.
- Open the Applications > Epson Software folder.
- Double-click the Uninstall Center icon.
- Select the checkbox for each software program you want to uninstall.
- Click Uninstall.
- Follow the on-screen instructions to uninstall the software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the – (remove) icon to remove it.
Related references
When to Uninstall Your Product Software
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Published: November 9, 2011
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