Epson Stylus NX330 Small-in-One™ All-in-One Printer

Selected FAQ

I am getting an ink recognition error after inserting the ink cartridges provided with the printer. What should I do?
The inks may not be seated properly, Epson recommends reseating the ink cartridges.

Do the following:

  • Press the OK button.

  • Open the scanner unit.

  • Remove all the ink cartridges. (Squeeze the tab on each cartridge and lift the cartridge up to remove it.)

  • Note: Make sure you have removed the yellow tape from the bottom of each ink cartridge.

  • Insert the ink cartridges and push down each ink cartridge until it clicks into place. (If a cartridge is properly seated already, you may not hear a click.)

  • Close the scanner unit.

  • Press the OK button. The printer will start charging the inks.
Published: March 13, 2012

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