Epson Stylus NX430 Small-in-One™ All-in-One Printer

Selected FAQ

Q:
What should I do if I cannot scan from my computer with Epson Scan?
A:
Try these solutions:
  • Make sure your product is turned on and any interface cables are securely connected at both ends.


  • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Make sure Epson Scan is selected in your scanning program.


  • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.


  • Try restarting your computer.


  • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.




Related references
Install Software
Scanning with Mac OS X 10.6/10.7
Updated: January 30, 2012

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