Epson Stylus NX430 Small-in-One™ All-in-One Printer

Selected FAQ

Q:
What should I do if I cannot scan from my computer with the Image Capture application?
A:
Try these solutions:
  • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.


  • The scanner software will not work if any of the printer's ink cartridges are expended. Check the cartridge status on the LCD screen and replace the ink cartridges.
Published: September 23, 2011

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