Epson WorkForce Pro WP-4530 All-in-One Printer

Selected FAQ

Q:
What should I do if I am unable to scan from my computer?
A:
Try the following solutions:

  • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.


  • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Make sure Epson Scan is selected in your scanning program.


  • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan.


  • Try restarting your computer.


  • Make sure you installed all the software correctly.


Related references
Install Software
Updated: January 30, 2012

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