Q: |
What should I do if I see the message Scanner Not Ready? |
A: |
Do the following:
- Make sure your product is turned on and securely connected to your computer or USB hub.
- If your product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the computer) that has its own A/C adapter when more than one hub is connected to the computer.
- Try restarting your computer.
- Remove all hubs and try scanning.
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Published: January 26, 2012
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