Epson Stylus Photo 960 Ink Jet Printer

Selected FAQ

Q:
Some of my prints have two lines or scuff marks in the middle of the page. The lines are not clearly visible when looking straight at the print. I must look at the print at an angle to see the lines. The two marks are most noticeable on Premium Glossy Photo Paper. What is the cause of this problem and is there anything I can do to prevent this?
A:
The Stylus Photo 960 has a high speed auto sheet feeder. The pickup roller rotates at a high speed and may leave a slight mark on some prints. The mark is only noticeable on Premium Glossy Photo Paper. There are two solutions that will completely eliminate the mark. The first solution is to load a single sheet of paper into the auto sheet feeder. We recommend loading a single sheet whenever you print on any Premium grade paper. The second solution is to use the manual feed slot. When printing from the manual feed slot, the pickup roller does not come in contact with the paper.

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