A: |
Check the following:
- Make sure the scan bed glass is clean and free of finger prints, smudges, etc. (When cleaning the glass, spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass cleaner directly onto the scan bed.)
- Make sure the photos are placed on the scan bed correctly.
- Make sure the photos are no larger than 5 x 7 inches for one photo or 4 x 6 inches for two photos.
- When copying two photos (up to 4 x 6 inches), place them 0.8 inch (20 mm) apart.
Related references
Copying Documents or Photos |