Google Cloud Print

Selected FAQ

Q:
How do I update the printers firmware using a Mac OS X computer?
A:
Do the following:

  1. Make sure your Epson product and computer are connected to the same wireless network.


  2. For instructions on how to set up your product on a wireless network, see the Start Here sheet for your product. Go to www.epson.com/support, select your product, select Manuals, then click on Start Here.

  3. Open the Applications folder on your hard drive, select the Epson Software folder, and then click Download Navigator to download the utility.




  4. Note: If you don't see Download Navigator in the Epson Software folder, go to www.epson.com/support, select your product, select Drivers & Downloads, and then download and install the utility.

  5. Click Yes.




  6. If you see the window below, click Install.




  7. Click Continue.




  8. Click Continue.




  9. Click Continue and Agree when you see the Software License Agreement window.


  10. Click Install.




  11. Click Continue.




  12. Click Close when you see that the installation was successful.


  13. Make sure your product is turned on.


  14. Open the Applications folder on your hard drive, select the Epson Software folder, and then launch Download Navigator and allow it to search for product updates.




  15. Select Epson Firmware Update.


  16. Click Install.


  17. Follow the on-screen instructions and make sure not to turn the printer off during the Epson Firmware Update process.


Updated: October 11, 2011

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