Epson WorkForce DS-30 Color Portable Scanner

Selected FAQ

Q:
How should I clean the scanner?
A:
When scanned images have streaks or when scanned documents become dirty, clean inside the scanner.

Caution:

  • Only use the dry and wet cleaning sheets supplied with your product; otherwise scanner components could be damaged.


  • Be careful not to spill liquid into the scanner mechanism or electronic components. This could permanently damage the mechanism and circuitry.


  • Do not spray lubricants inside the scanner.
Cleaning the Scanner Using the Cleaning Sheet
You can clean inside your scanner using the dry cleaning sheet supplied with your product.

  1. Make sure that the scanner is connected to your computer.


  2. Load the dry cleaning sheet into the scanner.




  3. Do one of the following to open EPSON Scan settings:

    Windows
    Select or Start > All Programs or Programs > EPSON > Epson Scan > EPSON Scan Settings.

    Mac OS X:
    Select Applications > Utilities > EPSON Scan Settings.


  4. Click the Maintenance button.


  5. Click the Cleaning button in the Maintenance window.


Cleaning starts. Wait about 20 seconds.

The dry cleaning sheet is ejected automatically when cleaning is complete. Return the sheet to its storage pouch.

Try repeating this procedure if you don't see any improvement after the first cleaning.

Note
  • If you donít see any improvement after using the dry cleaning sheet, try using the wet cleaning sheet supplied with your product. Remove the wet cleaning sheet from its bag, unfold it, and then follow the same steps as when cleaning the scanner using the dry cleaning sheet. The wet cleaning sheet can only be used once. For best results, the wet cleaning sheet should be used within two years from the production date printed on its package.


  • If you donít see any improvement after using both the dry and wet cleaning sheets, contact Epson. Do not disassemble your scanner.


  • The dry cleaning sheet, wet cleaning sheet, and calibration sheet can be purchased together in the Maintenance Sheets kit (part number B12B818291). You can purchase genuine EPSON accessories from an EPSON authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).





Published: March 12, 2012

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