BrightLink 475Wi Interactive WXGA 3LCD Projector with Mount

Selected FAQ

Q:
When I select Dual User in the ActivInspire software Tools settings, I get the message "Dual User requires an update available for Promethean Activboards only". What should I do?
A:
To use dual pen functionality, you need to update the projector's firmware.

The firmware update can be performed by an Epson authorized service provider. To find a local service provider, see the Epson Service Center locator on the Contact Support page for your projector.

Note: Epson projectors purchased prior to April 22, 2013 require a firmware update to use dual pen functionality.

Epson does not cover any costs incurred to update the projector's firmware.

Published: November 18, 2013

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