Windows 7

Selected FAQ

I get an error when I install the product's software CD on my Win 7 64-bit system. What should I do?
Do the following:

  1. Go to

  2. Use the Product Finder or select your product from the list.

  3. Select Drivers and Utilities Combo Package for Windows 7 64-bit Edition, then select Download Now.

  4. Follow the on-screen instructions to install the software.

To install additional software utilities from the CD, follow the instructions below:
  1. Insert the CD into your computer's CD-ROM drive.

  2. Select Custom.

  3. Deslect the Printer Driver box.

  4. Select Install. (All software will be installed except for the printer driver.)
Published: December 8, 2011

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