Epson WorkForce Pro WP-4010 Network Color Printer

Selected FAQ

Q:
How do I uninstall the EPSON printer software?
A:
Follow the instructions below for your operating system.

Windows
  1. Turn off the product.


  2. Disconnect any interface cables.


  3. Click Start or , and select Programs or All Programs.


  4. Select EPSON, then select your product, then select EPSON Printer Software Uninstall.

    Note:
    If you see a User Account Control window, click Yes or Continue.


  5. In the next window, select your product and click OK. Then follow the on-screen instructions to uninstall your printer software and utilities.


  6. Restart your computer, then see the Start Here sheet to reinstall your software.
Mac

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstall Center utility from the Epson support website to uninstall your product software as described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.
  1. To download the Uninstall Center utility, visit the Epson download site (U.S. downloads or Canadian downloads).


  2. Extract the contents of the zip file you downloaded onto your hard drive.


  3. Quit all applications currently running on your Mac.


  4. Double-click the Uninstall Center icon.


  5. Select the checkbox for each software program you want to uninstall.


  6. Click Uninstall.


  7. Follow the on-screen instructions to uninstall the software.


  8. Note: If you uninstall your product's printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the (remove) icon to remove it.
Published: March 27, 2012

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