Epson WorkForce Pro WP-4023 Network Wireless Color Printer

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Q:
I see the message "Installation Failed" when I install the product's wireless network software. What should I do?
A:
Check the following:

  • If security is enabled for your wireless router or access point, make sure that you entered the correct security key or passphrase.


  • If there are any access restrictions (such as MAC address filtering) set on the wireless router or access point, register the printer's MAC address on the router or access point. Print a Network Status Sheet to obtain the MAC address. Then see your router or access point's documentation for instructions.


  • Disable any settings (such as AP Isolation, Client Isolation, or Privacy Separator) on your wireless router or access point that would prevent wireless devices from communicating with each other.
Related references
Printing a Network Status Sheet
Published: March 27, 2012

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