Q: |
What should I do if my product is printing blank pages? |
A: |
Try these solutions:
- Make sure you selected the
correct paper size settings in your printing program and printer software.
- Run a print head nozzle
check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
- If a blank page exists in a
document you are printing and you want to skip printing it, select
Skip Blank Page setting in your printer software as instructed
below.
Windows
- Do one of the following:
-
Windows 8: Navigate
to the
Start screen, right-click the screen, and select
All Apps. Select
Control Panel >
Hardware and Sound >
Devices and Printers. Right-click your printer and select
Printing Preferences.
-
Windows 7: Click
and select
Devices and Printers. Right-click your printer and select
Printing Preferences.
-
Windows Vista:
Click
, and select
Control Panel (or point to
Settings and then select
Control Panel). Select
Printer (under
Hardware and Sound) or
Printers. Right-click your printer and select
Printing Preferences.
-
Windows XP: Click
Start, and select
Control Panel (or point to
Settings and then select
Control Panel). Select
Printers and Other Hardware (if available) and then
Printers and Faxes. Right-click your printer and select
Printing Preferences.
- Right-click your printer
icon, and then select
Printing Preferences.
- Click the
Maintenance tab, then select the
Extended
Settings button.
- In the Settings area,
click on the
Skip Blank Page.
- Click
OK as necessary to save your settings.
Mac
- In the Apple menu or the
Dock, select
System Preferences.
- Select
Print & Fax or
Print & Scan, select your product, and select
Options & Supplies.
- Select
Driver.
You see this screen:
- Set
Skip Blank Page to
On.
- Click
OK.
|
Published: October 23, 2012
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