What should I do if the CD/DVD won't feed correctly or is
Check the following:
- Make sure you insert the
CD/DVD tray correctly.
- If the tray is ejected when you start a print job,
the printer is not ready. Wait until you see a message on your screen asking you to
insert the tray. Then reinsert the tray and press the
- As you insert the tray, you may meet some resistance.
Continue sliding the tray into the printer until the arrow marks on the CD/DVD tray
and the front tray match each other.
- Make sure the surface of the
CD/DVD you are printing on is blank and clean. A CD/DVD with images or text
already on the surface area may not load correctly.
Published: March 18, 2013
Thank you for your feedback.
Return to Main FAQs Page