Epson Expression Home XP-200 Small-in-One® All-in-One Printer

Selected FAQ

Q:
I see the message Printer is Offline when I try to print in Windows. What should I do?
A:
Make sure your product is turned on, then do the following:
  • Windows 7: Click , and select Devices and Printers. Double-click your printer icon, click See what's printing, and select Printerand then select Use Printer Offline.


  • Windows VistA: Click , and select Control Panel (or point to Settings and then select Control Panel). Select Printer (under Hardware and Sound ) or Printers . Right-click your printer icon, and then select Use Printer Online .


  • Windows XP: Click Start , and select Control Panel (or point to Settings and then select Control Panel ). Select Printers and Other Hardware (if available) and then Printers and Faxes . Right-click your printer icon, and then select Use Printer Online .

If the steps above did not help, check the solutions below for your connection type:

USB connection

  • Check the lights on the product for an error. If there's an error, see the product's User's Guide for instructions to correct the error.


  • Make sure you are choosing the correct printer when printing. If there are multiple copies of the same printer driver, remove the ones not in use.


  • Make sure the USB cable is a shielded "AB" cable not more than 6.5 feet (2 meters) long.

    Note: Do not use devices that extend the length of the cable because they can cause signal degradation.

  • If you're using a USB hub with your printer, connect the printer directly to your computer.

    Note: Do not connect through a USB keyboard. The keyboard acts like a hub and can interfere with signal transmission.

  • Connect the USB cable to another USB port on your computer.


  • Use a different USB cable.


  • If the solutions above do not help, contact Epson support for more help.

Wireless connection

  • Make sure you're choosing the correct printer when printing. If there are multiple copies of the same printer driver, remove the ones not in use.


  • Check the lights on the product for an error. If there's an error, see the product's User's Guide for instructions to correct the error.


  • Make sure your product is connected to your network. If the WiFi light on your product is off, you'll need to re-establish the WiFi connection.

    If your router has a WPS button, press the WPS button, then press the Wi-Fi button on the product for 3 seconds. After 1 minute, the WiFi connection light should be on. If the light is on, the connection has been re-established. If the light is off or flashing, try the solutions below.

    • Check the router for error messages and see your router's documentation to clear the error.


    • Make sure the product is within range of the wireless router or wireless access point.


    • Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.


    • If the solutions above do not help, contact Epson support for more help.
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