Epson Expression Home XP-400 Small-in-One™ All-in-One Printer

Selected FAQ

Q:
What should I do if my printout is blurry or smeared?
A:
Check the following:

  • Make sure your paper is not damp, curled, old, or loaded facedown in the sheet feeder (the printable side should be faceup).


  • Use a support sheet with special paper, or load special paper one sheet at a time.


  • Make sure your paper meets the specifications for your product.


  • Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks.


  • Make sure the paper type setting in your product software matches the type of paper you loaded.


  • Remove each sheet from the output tray as it is printed.


  • Avoid handling printouts on glossy paper right after printing to allow the ink to set.


  • Turn off any high speed settings in your product software.


  • If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.


  • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.


  • Align the print head.


  • Clean the paper path.


  • Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Related references
Print Head Cleaning
Print Head Alignment
Available EPSON Papers
Paper Specifications
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Selecting Advanced Print Settings - Windows
Cleaning the Paper Path
Loading Paper
Published: June 8, 2012

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