Epson Expression Home XP-400 Small-in-One™ All-in-One Printer

Support Links
Epson Expression Home XP-400 Small-in-One™ All-in-One Printer Support Drivers & Downloads Videos FAQs for this Product Troubleshooting Guide Manuals MSDS Contact Support
Quick Links
More on this Product Register Your Product Buy Ink for this Product User Replaceable Parts Epson Recycling Program
Check out this helpful wireless setup video to get you up and running quickly.
Weekly Specials from EpsonStore.com

News & Alerts

Selected FAQ

Q:
What should I do if I cannot scan from my Mac with the Image Capture application?
A:
Try the following:
  • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.


  • The scanner software will not work if any of the printer's ink cartridges are expended. Check the cartridge status on the LCD screen and replace the ink cartridges.
Published: July 27, 2012

Was this helpful? Yes No Didn't Apply

Viewed FAQs

Return to Main FAQs Page
Sign up for exclusive deals & offers
Thank you for signing up!

Keep an eye out for our great offers and updates.

Oops, it looks like the system is down. Please try again later.

Stay in the loop with Epson email notifications

Sign Up Now