What should I do if my printout has incorrect or missing colors?
The problem could be due to a software setting, the product's condition, or the paper you're using. Try these solutions:
Print Head Nozzle Check
Print Head Cleaning
Available EPSON Papers
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Managing Color - Mac OS X
Selecting Basic Print Settings - Mac OS X
Replacing Ink Cartridges
- Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
- Make sure the paper type setting matches the paper you loaded.
- For best results, use genuine EPSON ink and paper.
- Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
- The ink cartridges may be old or low on ink, and you may need to replace them.
- Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software.
- After you print, the colors on your printout will need some time to set as the ink dries. During this time, the colors may look different than you expect. To reduce the drying time, avoid stacking your prints on top of each other.
Published: September 19, 2012
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