What should I do if my printout contains incorrect or garbled characters?
Try these solutions:
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Page Setup Settings - Mac OS X
Selecting Basic Print Settings - Mac OS X
- Make sure any cables are securely connected at both ends.
- In Windows, delete all print jobs from the Windows Spooler:
- Windows 7: Click and select Devices and Printers. Right-click your product name, select See what's printing, select your product name again if necessary, right-click the stalled print job, click Cancel, and click Yes.
- Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes.
- Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
- Make sure your product is selected as the printer in your printing program.
- If your product is connected to a USB hub, connect it directly to your computer instead.
Published: September 19, 2012
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