Epson Expression Premium XP-600 Small-in-One® Printer

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Q:
What should I do if I cannot scan from my computer with the Image Capture application?
A:
Try the following:
  • If the product is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.


  • Make sure the product is turned on and securely connected to your computer or USB hub or try connecting the product directly to your computer.


  • The scanner software will not work if any of the printer's ink cartridges are expended. Check the cartridge status on the LCD screen and replace the ink cartridges if an ink cartridge is expended.


  • Try updating the application on your Mac by selecting Software Update in the menu.

Published: December 20, 2012

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