Epson Expression Premium XP-800 Small-in-One® Printer

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Q:
What should I do if the CD/DVD won't feed correctly or is ejected?
A:
Check the following:
  • Make sure you insert the CD/DVD tray correctly.
  • If the tray is ejected when you start a print job, the printer is not ready. Wait until you see a message on your screen asking you to insert the tray. Then reinsert the tray and press the CD button.
  • As you insert the tray, you may meet some resistance. Continue sliding the tray into the printer until the arrow marks on the CD/DVD tray and the front tray match each other.
  • Make sure the surface of the CD/DVD you are printing on is blank and clean. A CD/DVD with images or text already on the surface area may not load correctly.
Published: January 22, 2013

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