What should I do if I see the message Scanner Not Ready or Epson Scan will not start?
Do the following:
- Make sure your product is
turned on and securely connected to your computer or USB hub.
- If your product is connected
to a USB hub, make sure it's connected to a first tier hub (the hub closest to
the computer) that has its own A/C adapter when more than one hub is connected
to the computer.
- Try restarting your
- If you're using a Mac, Epson Scan and a Network
(Wi-Fi or Ethernet) connection, make sure Network is set as the Location in
Epson Scan Settings. See below for instructions.
- Make sure the product is
Utilities, then double-click
EPSON Scan Settings.
- Make sure the correct scanner is selected.
- Make sure the
Connection setting is set to
Network and your scanner appears under Network Scanner Address
with the correct IP address. If these settings are correct, skip the remaining
steps. If the IP address for your product does not appear, go to the next step.
Note: If you don't know your product's IP address, you can print a
network status sheet. The IP address will appear on the status sheet.
- Select the IP address that
appears in the list. If more than one IP address appears, be sure to select the
one that matches your product's IP address.
- If you have a firewall or
Internet security software installed, the search feature may not work
correctly. In this case, click
Enter address, and enter the IP address manually.
OK again to close the Epson Scan settings window.
Updated: July 18, 2013
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