Epson Expression Premium XP-800 Small-in-One® Printer

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Q:
What should I do if my product doesn't detect my photos placed on the scan bed when I use the reprint/restore function on the control panel?
A:
Try the following:

  • Make sure the scan bed glass is clean and free of finger prints, smudges, etc. (When cleaning the glass, spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass cleaner directly onto the scan bed.)
  • Make sure the photos are placed on the scan bed correctly.
  • Make sure the photos are no larger than 5 x 7 inches for one photo or 4 x 6 inches for two photos.
  • When copying two photos (up to 4 x 6 inches), place them 1/4 inch (5 mm) apart as shown on the LCD screen.
Published: January 23, 2013

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