Mac OS X 10.8 Mountain Lion

Selected FAQ

Q:
My EPSON scanner does not work since I updated my Mac to Mac OS X 10.8.x. What should I do?
A:
You'll need to install the software drivers for your product again.

  1. Select the menu, then Software Update. Install any updates available for your EPSON product.


  2. Select the menu > System Preferences > Print & Scan.


  3. Your product should appear in the Printers list. If your product is not listed, click + and select your product.

  4. Close the Print & Scan window.


  5. You're done if the steps above solved the problem. If they did not help, contact EPSON support at one of the following numbers:
United States
Multifunction or Scanner: 562-276-4382
Single Function Inkjet: 562-276-7525
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)


Canada
Multifunction or Scanner: 905-709-3839
Single Function Inkjet: 905-709-2567
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)


Note: The steps above will install Apple's Image Capture software for scanning. However, you can also install EPSON Scan. EPSON Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software, such as ABBYY FineReader.

To install EPSON Scan, do the following:

  1. Go to the Drivers & Downloads page for your product.


  2. Select EPSON Scan.


  3. Click Download Now and follow the on-screen instructions to install EPSON Scan.
Published: June 27, 2012

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