Mac OS X 10.8 Mountain Lion

Selected FAQ

Q:
My EPSON single function printer does not work since I updated my Mac to Mac OS X 10.8.x. What should I do?
A:
You'll need to install the software drivers for your product again.

For a USB connection, do the following:
  1. Select the menu, then Software Update. Install any updates available for your EPSON product.


  2. Select the menu > System Preferences > Print & Scan.


  3. Your product should appear in the Printers list. If your product is not listed, click + and select your product.

  4. Close the Print & Scan window.


  5. You're done if the steps above solved the problem, if they do not help, contact EPSON support at one of the following numbers:
United States
Multifunction or Scanner: 562-276-4382
Single Function Inkjet: 562-276-7525
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)


Canada
Multifunction or Scanner: 905-709-3839
Single Function Inkjet: 905-709-2567
Hours: Mon.- Fri. 6AM-8PM (PT)
Sat. 7AM-4PM (PT)



For a WiFi connection, do the following:
  1. Go to the EPSON main support page. Select your product, then Drivers & Downloads.


  2. Download the Drivers and Utilities Combo Package for your product for Mac OS X 10.8. Make a note of the file name and the location you saved it.


  3. Open the file you downloaded, and follow the on-screen instructions to install it.

    Note: If a Drivers and Utilities Combo Package is not available for your product, go to the next step anyway. Apple's Software Update may have drivers for your product.

  4. Select the menu, then Software Update. Install any updates available for your EPSON product.


  5. Select the menu > System Preferences > Print & Scan.


  6. Your product should appear in the Printers list. If your product is not listed, click + and select your product.

  7. Close the Print & Scan window.


  8. You're done if the steps above solved the problem, if they did not help, contact EPSON support.

    United States
    Multifunction or Scanner: 562-276-4382
    Single Function Inkjet: 562-276-7525
    Hours: Mon.- Fri. 6AM-8PM (PT)
    Sat. 7AM-4PM (PT)


    Canada
    Multifunction or Scanner: 905-709-3839
    Single Function Inkjet: 905-709-2567
    Hours: Mon.- Fri. 6AM-8PM (PT)
    Sat. 7AM-4PM (PT)
Published: June 27, 2012

Was this helpful? Yes No Didn't Apply

Viewed FAQs

Return to Main FAQs Page