A: |
Make sure your product is turned on, then do the following:
-
Windows 8: Navigate
to the
Start screen, right-click the screen, and select
All Apps. Select
Control Panel >
Hardware and Sound >
Devices and Printers. Right-click your printer icon, click
See what's printing, and select
Printer and then select
Use Printer Offline.
-
Windows 7: Click
, and select
Devices and Printers. Double-click your printer icon, click
See what's printing, and select
Printer and then select
Use Printer Offline.
-
Windows Vista: Click
, and select
Control Panel (or point to
Settings and then select
Control Panel). Select
Printer (under
Hardware and Sound) or
Printers. Right-click your printer icon, and then select
Use Printer Online.
-
Windows XP: Click
Start, and select
Control Panel (or point to
Settings and then select
Control Panel). Select
Printers and Other Hardware (if available) and then
Printers and Faxes. Right-click your printer icon, and then
select
Use Printer Online.
-
Mac OS X: Open the
menu and select
System Preferences >
Print and Fax or
Print and Scan.
Select your printer, then click
- to remove the printer. Click
+, select your printer and click
Add to add the printer back on the printer queue.
If the steps above did not help, check the solutions below:
Ethernet Connection
Make sure the product is turned on, and that your router, access
point, switch, or hub's link LED for the port the product is connected to is on
or flashing. If the link LED is off, try the following:
- Check the product LCD and follow the instructions to solve them.
- Make sure you are choosing
the correct printer when printing. If there are multiple copies of the same
printer, remove the ones not in use.
- Make sure one end of the
Ethernet cable is securely connected to the
LAN port on the product and the other end is connected to any
available LAN port on your router, access point, switch, or hub.
- Try connecting the product
to different port on your router, access point, switch, or hub.
- Try connecting the product
to another router, access point, switch, or hub.
- Try connecting the product
to your router, access point, switch, or hub with a different Ethernet cable.
- If the solutions above do
not help, contact
Epson
support for more help.
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