What should I do if my product doesn't detect my photos placed on the scan bed when I use the Copy/Restore Photos option on the control panel?
- Make sure the scan bed glass
is clean and free of finger prints, smudges, etc. (When cleaning the glass,
spray the glass cleaner onto a cloth and then wipe the glass. Never spray glass
cleaner directly onto the scan bed.)
- Make sure the photos are
placed on the scan bed correctly.
- If you place multiple
originals on the scanner glass, make sure they are at least 0.2 inch (5 mm)
away from each other.
Published: February 1, 2013
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