Epson WorkForce WF-3520 All-in-One Printer

Selected FAQ

Q:
How do I uninstall the Epson printer and EPSON Scan software?
A:
Follow the instructions below for your operating system.

Uninstalling Product Software - Windows

You can uninstall and then re-install your product software to solve certain problems.
  1. Turn off the product.
  2. Disconnect any interface cables.
  3. Do one of the following:

    • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Programs > Programs and Features. Select EPSON Software Uninstall, then select Uninstall/Change.

      Note: If you see a User Account Control window, click Yes or Continue.

      Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
    • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall.

      Note: If you see a User Account Control window, click Yes or Continue.

      In the next window, select your product and click OK. Then follow any on-screen instructions.

  4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:

    • Windows 8: Select Epson Event Manager and click Uninstall.
    • Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change.
    • Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove.

  5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:

    • Windows 8: Select EPSON Scan and click Uninstall/Change.
    • Windows 7 or Windows Vista: Select EPSON Scan and click Uninstall/Change.
    • Windows XP: Select EPSON Scan and click Change/Remove.

  6. Restart your computer, then see the Start Here sheet to re-install your software.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

Uninstalling Product Software - Mac OS X

In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

Note: If you find that re-installing your product software does not solve a problem, contact Epson.

  1. To download the Uninstaller utility, visit the Drivers & Downloads page.
  2. Follow the instructions on the screen to install the Uninstaller utility.
  3. Quit all applications currently running on your Mac.
  4. Double-click the Uninstaller icon.
  5. Select the checkbox for each software program you want to uninstall.
  6. Click Uninstall.
  7. Follow the on-screen instructions to uninstall the software.
  8. To reinstall your product software, see the Start Here sheet for instructions.

Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your product name and click the - (remove) icon to remove it.


Was this helpful? Yes No Didn't Apply

Viewed FAQs

Return to Main FAQs Page