How should I transport the product?
Transporting Your Product
If you need to ship
your product or transport it a long distance, prepare it for transportation as
Caution: During transportation and storage, follow these
- Avoid tilting the
product, placing it vertically, or turning it upside down; otherwise ink may
- Leave the ink cartridges
installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
- Turn off the product.
- Remove all the paper from the product.
- Unplug the power cable.
- Disconnect any connected cables.
- Close the rear paper feed slot and output tray.
- Place the product in its original packing materials, if possible,
or use equivalent materials with cushioning around the product. Make sure the
box adequately protects the product control panel.
Keep the product level during transportation. If print quality has
declined when you print again, clean and align the print head.
Print Head Alignment
Print Head Cleaning
Published: February 2, 2013
Return to Main FAQs Page