What should I do if I cannot scan from my computer with the Image
Try the following:
- If the product is connected
to a USB hub, make sure it's connected to a first tier hub (the hub closest to
the host computer) when more than one hub is connected to the computer.
- Make sure the product is
turned on and securely connected to your computer or USB hub or try connecting
the product directly to your computer.
- Try updating the application
on your Mac by selecting
Software Update in the
Published: February 1, 2013
Thank you for your feedback.
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