Q: |
How do I uninstall the Epson printer and EPSON Scan software? |
A: |
Follow the instructions below for your operating system.
Uninstalling Product Software - Windows:
- Turn off the product.
- Disconnect any interface cables.
- Do one of the following:
-
Windows 8:
Navigate to the
Start screen, right-click the screen, and
select
All apps. Select
Control Panel >
Programs >
Programs and Features. Select
EPSON Software Uninstall, then select
Uninstall/Change.
Note: If you see a
User Account Control window, click
Yes or
Continue.
Select your product again, if necessary, then select
OK, and click
Yes to confirm the uninstallation.
-
Windows (other
versions): Click
or
Start, and select
All Programs or
Programs. Select
EPSON, select your product, then click
EPSON Printer Software Uninstall.
Note: If you see a
User Account Control window, click
Yes or
Continue.
In the next window, select your product and click
OK. Then follow any on-screen instructions.
- Do one of the following to uninstall Epson Event Manager, then
follow any on-screen instructions:
-
Windows 8:
Select
Epson Event Manager and click
Uninstall.
-
Windows 7 or Windows Vista: Open the Windows
Control Panel utility. Select
Programs and Features. (In Classic view,
select
Programs and click
Uninstall a program.) Select
Epson Event Manager and click
Uninstall/Change.
-
Windows XP: Open the Windows
Control Panel utility. Double-click
Add or Remove Programs. Select
Epson Event Manager and click
Change/Remove.
- Do one of the following to uninstall Epson Scan, then follow any
on-screen instructions:
-
Windows 8:
Select
EPSON Scan and click
Uninstall/Change.
-
Windows 7 or Windows
Vista: Select
EPSON Scan and click
Uninstall/Change.
-
Windows XP: Select
EPSON Scan and click
Change/Remove.
- Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve
a problem, contact Epson.
Uninstalling Product Software - Mac OS X:
In most cases, you
do not need to uninstall your product software before re-installing it.
However, you can download the Uninstaller utility from the Epson support
website to uninstall your product software as described here.
Note: If you find that re-installing your product software does not solve
a problem, contact Epson.
- To download the Uninstaller
utility, visit the Epson download site (U.S.
downloads or
Canadian
downloads).
- Follow the instructions on the screen to install the Uninstaller
utility.
- Quit all applications currently running on your Mac.
- Double-click the
Uninstaller icon.
- Select the checkbox for each software program you want to
uninstall.
- Click
Uninstall.
- Follow the on-screen instructions to uninstall the software.
- To reinstall your product software, see the Start Here sheet for instructions.
Note: If you uninstall the printer driver and your product name remains
in the Print & Fax or Print & Scan window, select your product name and
click the - (remove) icon to remove it.
|
Published: February 1, 2013
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