Epson WorkForce Pro GT-S85 Color Document Scanner

Selected FAQ

Q:
A line or line of dots always appears in my scanned images. What should I do?
A:
Check the following:
  • Clean the glass surface inside the scanner. See Cleaning Inside the Scanner. If this does not solve the problem, the glass surface may be scratched. Contact Epson for assistance.


  • If you are scanning a plastic card, a line may appear if the card has a shiny surface.


  • Make sure you are using the USB cable included with the product.
Published: October 26, 2012

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