My image is distorted or blurred when I scan. What should I do?
Try the following:
- Make sure the document or photo lies flat on the scanner glass. Also make sure your document or photo is not wrinkled or warped.
- Make sure you do not move the document or photo, or your scanner while scanning.
- Make sure the scanner is placed on a flat, stable surface.
- Select the Unsharp Mask check box in the Office Mode or Professional Mode window.
- Adjust the Auto Exposure Type setting in the Professional Mode window to Photo or Document, whichever applies.
- Click Configuration, select the Color tab, and select Color Control and Continuous auto exposure in the Color menu.
- Click Configuration, select the Color tab, and click Recommended Value to return the Auto Exposure setting to the default.
- Increase the Resolution setting.
Published: March 7, 2013
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