Epson Expression Photo XP-950 Small-in-One® Printer

Selected FAQ

Q:
I replaced the ink cartridge and my printer still shows that ink is expended. What should I do?
A:
If you see an error light or error message after you replace an ink cartridge, follow these steps:
  1. Make sure the printhead is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.)

    Note: If the printhead is not in the ink cartridge replacement position, do one of the following:

    • If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and select Proceed, then choose Yes, replace now.


    • If you are replacing a cartridge before you see a message on the LCD screen, select Setup > Maintenance > Ink Cartridges Replacement.

  2. Remove and reinsert the replaced ink cartridge, making sure to push it all the way into its slot.


  3. Close the scanner unit.

    The product starts priming the ink. This takes a few minutes. When you see a completion message on the LCD screen, ink replacement is complete.
Published: August 23, 2013

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